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Practical advice on goals, metrics, and data

Geckoboard Breakfast: Measuring What Matters in Support, 2026
Cusomer stories

Geckoboard Breakfast: Measuring What Matters in Support, 2026

Key takeaways from our Geckoboard Breakfast event, including how leading teams use real time dashboards, measure AI performance and rethink reporting for 2026....

  • by Sam Gane
How real-time sales dashboards improve team performance
Team performance

How real-time sales dashboards improve team performance

Sales leaders often talk about building a "sales vibe" or a stronger culture. It's the right instinct, but it undersells what real-time visibility actually does. Here's how live sales dashboards help teams respond faster, coach more, and win more deals....

  • by Tom Randle
How TechChoice uses Geckoboard to track sales performance and prove ROI
Cusomer stories

How TechChoice uses Geckoboard to track sales performance and prove ROI

Boston-based technology advisory TechChoice uses Geckoboard to combine HubSpot data with other sources, giving executives, providers, and sales reps a clear view of performance. Read their story....

  • by Sam Gane
How HappyDoc aligns sales, marketing and investors around real-time performance
Cusomer stories

How HappyDoc aligns sales, marketing and investors around real-time performance

HappyDoc uses Geckoboard to connect data across tools, giving teams and investors a clear, real-time view of what’s driving growth....

  • by Sam Gane

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Latest Articles

Getting Started with Custom Metrics in Zendesk Analytics

Getting Started with Custom Metrics in Zendesk Analytics

  • by Guest Author
Getting Started with Custom Attributes in Zendesk Analytics

Getting Started with Custom Attributes in Zendesk Analytics

  • by Guest Author
Zendesk Analytics: How to Combine Multiple Attributes into a Single Reporting Field

Zendesk Analytics: How to Combine Multiple Attributes into a Single Reporting Field

  • by Guest Author
Using IF, THEN, AND, OR, and ENDIF in Zendesk Analytics

Using IF, THEN, AND, OR, and ENDIF in Zendesk Analytics

  • by Guest Author
Zendesk Analytics: Five Custom Talk Metrics That Give You the Numbers You Really Need

Zendesk Analytics: Five Custom Talk Metrics That Give You the Numbers You Really Need

  • by Guest Author
Which is the better data analyst? Benchmarking ChatGPT vs Claude

Which is the better data analyst? Benchmarking ChatGPT vs Claude

  • by Paul Joyce
Zendesk MCP: the different options compared (2026)

Zendesk MCP: the different options compared (2026)

  • by Tom Randle
Why can't I stop micromanaging?

Why can't I stop micromanaging?

  • by Sam Gane
How real-time sales dashboards improve team performance

How real-time sales dashboards improve team performance

  • by Tom Randle
How to give your CEO real-time performance visibility (without adding to anyone's workload)

How to give your CEO real-time performance visibility (without adding to anyone's workload)

  • by Sam Gane
Stop Updating Your Slides by Hand: How to Auto-Update Google Slides with an MCP Server

Stop Updating Your Slides by Hand: How to Auto-Update Google Slides with an MCP Server

  • by Luis Hernandez
The HubSpot Hygiene Dashboard: Fixing CRM and Pipeline Data Quality Without Micromanaging

The HubSpot Hygiene Dashboard: Fixing CRM and Pipeline Data Quality Without Micromanaging

  • by Tom Randle
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