Use dashboards to surface your team’s KPIs and increase recognition of your team’s hard work. Showing how many conversations you’re having with customers and the feedback you’re getting helps remind others in the organisation why customer support is there and gives everyone outside the team a wider context of what is happening on the front line. Sharing live KPIs is easy with a dashboard like Geckoboard, which can be easily shared on Slack, in an email or presentation, or even displayed up on a large monitor or TV in your workspace.