Practical advice on goals, metrics, and data

The Customer Support Experience Report 2021

Customer Support

The Customer Support Experience Report 2021

Take a look at data and insights from 50 Support leaders. The report also shares key takeaways including; how to improve staff retention, boost team efficiency, and increase visibility of the Support team’s work within the wider organization....

by Sam Gane

What is a KPI? | A complete guide to Key Performance Indicators

Metrics and KPIs

What is a KPI? | A complete guide to Key Performance Indicators

This is your complete guide to Key Performance Indicators (KPIs), including what they are, examples of how to use them, and strategic KPI frameworks you can use in your business....

by Dale Pearson

5 rookie mistakes you can easily avoid in the 2021 holiday rush

5 rookie mistakes you can easily avoid in the 2021 holiday rush

The holiday season is a high-stakes time of year for businesses. Find out how you can avoid making these five rookie mistakes....

by Dale Pearson

Are dashboards really dead?

Are dashboards really dead?

Has the dashboard died and gone to data heaven? Time to investigate....

by Dale Pearson

Categories

Case Studies Culture Customer Support Dashboard design Data Goal setting Growth Leadership Metrics and KPIs Product news Team performance Tips and tools

Latest Articles

What is a KPI? | A complete guide to Key Performance Indicators

What is a KPI? | A complete guide to Key Performance Indicators

by Dale Pearson

4 November 2021

5 rookie mistakes you can easily avoid in the 2021 holiday rush

5 rookie mistakes you can easily avoid in the 2021 holiday rush

by Dale Pearson

4 November 2021

How to keep your KPIs visible during busy periods and peak seasons

How to keep your KPIs visible during busy periods and peak seasons

by Dale Pearson

3 November 2021

How to investigate a spike in your data

How to investigate a spike in your data

by Dale Pearson

18 October 2021

Are dashboards really dead?

Are dashboards really dead?

by Dale Pearson

13 October 2021

The 9 best email marketing metrics to track – on a dashboard

The 9 best email marketing metrics to track – on a dashboard

by Dale Pearson

What is a dashboard – and does my business need one?

What is a dashboard – and does my business need one?

by Dale Pearson

27 September 2021

5 eCommerce KPIs to track over the 2021 Holiday Season

5 eCommerce KPIs to track over the 2021 Holiday Season

by Guest Author

9 September 2021

5 Human Resources Dashboard Examples to Visualize your HR KPIs

5 Human Resources Dashboard Examples to Visualize your HR KPIs

by Team Geckoboard

8 September 2021

Executive dashboards: Which metrics should you track and why?

Executive dashboards: Which metrics should you track and why?

by Team Geckoboard

Building your own KPI dashboard vs buying: Pros and Cons.

Building your own KPI dashboard vs buying: Pros and Cons.

by Tom Randle

7 sales dashboard examples to visualize your metrics and KPIs

7 sales dashboard examples to visualize your metrics and KPIs

by Team Geckoboard

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how