Featured Post

This is the third part in our mini-series of stories from unsung heroes on the front lines of customer support management, who share what has helped them succeed in th...

Geckobot 2: Judgment Day

Heather Jones joined Geckoboard as Customer Success Champion in 2017. She has a keen interest in AI and last year she built Geckoboard’s first Customer Success Bot. He...

This is the second part in our mini-series of stories from unsung heroes on the front lines of customer support management, who share what has helped them succeed in t...

At Geckoboard we’re big fans of removing complexity where it’s not needed, so we were particularly excited last week when our friends at Zendesk launched The Zendesk S...

This is the first part in our new mini-series of stories from unsung heroes on the front lines of customer support management, who share what has helped them succeed i...

In a busy sales team it’s almost impossible for everyone to know how the team is doing at any given moment and how individuals are contributing towards goals. Yet s...

They are in combat side-by-side, staring back at you like identical twins, one of them will help you and the other one will hurt you, who are they? They are informati...

Avail is building a community of responsible landlords and tenants by providing them with education, end-to-end tools, such as tenant screening, and customer service t...