Metrics and KPIs

Do your metrics and KPIs measure up? Learn how to choose, calculate, and communicate them with your team

Revenue Churn: What it is and how to improve it?

Why Team Leaders need to get RUDE with their KPIs

What is a KPI? | A complete guide to Key Performance Indicators

How to keep your KPIs visible during busy periods and peak seasons

How to investigate a spike in your data

The 9 best email marketing metrics to track – on a dashboard

5 eCommerce KPIs to track over the 2021 Holiday Season

Executive dashboards: Which metrics should you track and why?

When is it time to hire your next customer support representative?

How to track the right SLA metrics for customer support

The Customer Support Experience Report 2021

6 Underrated customer service metrics to elevate your customer relationships

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how
Geckoboard TV dashboard