Metrics and KPIs

Do your metrics and KPIs measure up? Learn how to choose, calculate, and communicate them with your team

How to track Zendesk Service Level Agreement (SLA) metrics

How to track Zendesk Service Level Agreement (SLA) metrics

by Dale Pearson

26 September 2023

How to measure and improve call center productivity

How to measure and improve call center productivity

by Team Geckoboard

How we’re using Geckoboard to discover the right sales KPIs

How we’re using Geckoboard to discover the right sales KPIs

by Sam Gane

How Aalborg Håndbold use dashboards to positively impact the whole Pro handball club

How Aalborg Håndbold use dashboards to positively impact the whole Pro handball club

by Sam Gane

Stop measuring your marketing funnel wrong

Stop measuring your marketing funnel wrong

by Dale Pearson

10 January 2023

Why we need a better way to share live data with clients

Why we need a better way to share live data with clients

by Dale Pearson

25 November 2022

Conversion Rates & Purchase Funnels: 6 Mistakes to Avoid

Conversion Rates & Purchase Funnels: 6 Mistakes to Avoid

by Dale Pearson

Anscombe’s Quartet – why summary metrics lie

Anscombe’s Quartet – why summary metrics lie

by Dale Pearson

Revenue Churn: What it is and how to improve it?

Revenue Churn: What it is and how to improve it?

by Guest Author

13 January 2022

Why Team Leaders need to get RUDE with their KPIs

Why Team Leaders need to get RUDE with their KPIs

by Dale Pearson

8 December 2021

What is a KPI? | A complete guide to Key Performance Indicators

What is a KPI? | A complete guide to Key Performance Indicators

by Dale Pearson

4 November 2021

How to keep your KPIs visible during busy periods and peak seasons

How to keep your KPIs visible during busy periods and peak seasons

by Dale Pearson

3 November 2021

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how