Tips and tools

Make your life easier with step-by-step guides to your favourite tools, and recommendations for new ones.

Building your own KPI dashboard vs buying: Pros and Cons.

Building a customer service framework: top tips from Tortuga, Lob and more

The Customer Support Experience Report 2021

18 Customer satisfaction survey questions you should be asking (plus a downloadable template!)

28 resources for improving customer service skills and increasing retention

Do This Instead Of That – Better eCommerce Marketing for 2021

How to improve customer service: 8 tips from top companies

4 steps to a better customer success strategy

The 38 must-have ecommerce tools to prepare for growth in 2021

Use Google Sheets’ ImportXML function to scrape and visualize data

How to use Google Sheets and Clubhouse to create a Product Team dashboard that automatically posts to Slack

How to import JSON data to a Google Sheet

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how
Geckoboard TV dashboard