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Tips and tools

Make your life easier with step-by-step guides to your favourite tools, and recommendations for new ones.

The Customer Support Experience Report 2021

The Customer Support Experience Report 2021

  • by Sam Gane
18 Customer satisfaction survey questions you should be asking (plus a downloadable template!)

18 Customer satisfaction survey questions you should be asking (plus a downloadable template!)

  • by Team Geckoboard
28 resources for improving customer service skills and increasing retention

28 resources for improving customer service skills and increasing retention

  • by Team Geckoboard
Do This Instead Of That – Better eCommerce Marketing for 2021

Do This Instead Of That – Better eCommerce Marketing for 2021

  • by Guest Author
How to improve customer service: 8 tips from top companies

How to improve customer service: 8 tips from top companies

  • by Team Geckoboard
4 steps to a better customer success strategy

4 steps to a better customer success strategy

  • by Team Geckoboard
The 38 must-have ecommerce tools to prepare for growth in 2021

The 38 must-have ecommerce tools to prepare for growth in 2021

  • by Team Geckoboard
Use Google Sheets’ ImportXML function to scrape and visualize data

Use Google Sheets’ ImportXML function to scrape and visualize data

  • by Richard Ingram
How to use Google Sheets and Clubhouse to create a Product Team dashboard that automatically posts to Slack

How to use Google Sheets and Clubhouse to create a Product Team dashboard that automatically posts to Slack

  • by Tom Randle
How to import JSON data to a Google Sheet

How to import JSON data to a Google Sheet

  • by Richard Ingram
Top 16 Google Sheets Add-ons to Optimize Your Workflow

Top 16 Google Sheets Add-ons to Optimize Your Workflow

  • by Guest Author
The 11 best Salesforce training resources for 2021

The 11 best Salesforce training resources for 2021

  • by Team Geckoboard

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