See all 80+ tips on Unstuck
See all 80 tips on Unstuck
Use customer journey mapping to see your customer's experience from their perspective
Recreate the journey your customer goes on to understand things from their perspective. This can help you find opportunities to improve onboarding, make it easier to use your product, and create effortless support experiences. Use Salesforce’s Customer Journey Mapping tool to create visual representations of interactions your customers have with your brand.