Customer Support

From case studies and industry expert interviews to discussions around metrics, here you'll find a wealth of resources for Customer Support teams.

Fireside chat: How Token.io turned support data into a company-wide superpower

Fireside chat: How Token.io turned support data into a company-wide superpower

by Sam Gane

All you need to know about Zendesk’s new Dashboard Builder

All you need to know about Zendesk’s new Dashboard Builder

by Guest Author

Real-time dashboards keep Token’s remote Support nimble

Real-time dashboards keep Token’s remote Support nimble

by Sam Gane

How AI is Transforming Customer Service: Key Insights from our webinar with Intercom

How AI is Transforming Customer Service: Key Insights from our webinar with Intercom

by Guest Author

28 January 2025

How live data and a people-first approach help achieve 100% CSAT

How live data and a people-first approach help achieve 100% CSAT

by Sam Gane

5 data-driven strategies for maximizing agent productivity in Zendesk

5 data-driven strategies for maximizing agent productivity in Zendesk

by Guest Author

15 November 2024

5 reasons why wallboards are essential in our contact center

5 reasons why wallboards are essential in our contact center

by Sam Gane

How our monday.com TV dashboard improved team performance

How our monday.com TV dashboard improved team performance

by Sam Gane

How to set up Aircall reports and alerts in Slack

How to set up Aircall reports and alerts in Slack

by Sam Gane

How to integrate Shopify & Zendesk for real-time reporting

How to integrate Shopify & Zendesk for real-time reporting

by Dale Pearson

7 best Slack apps for Customer Service teams in 2024

7 best Slack apps for Customer Service teams in 2024

by Dale Pearson

How to create a TV dashboard for Aircall

How to create a TV dashboard for Aircall

by Dale Pearson

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how