Customer Support

From case studies and industry expert interviews to discussions around metrics, here you'll find a wealth of resources for Customer Support teams.

How to track Zendesk Service Level Agreement (SLA) metrics

How To Connect Zendesk To Power BI: Step-by-Step Guide

Best Zendesk Training Resources in 2023

How to use Zendesk triggers to improve your reporting

An easier way to build Zendesk custom reports

How to view real-time Zendesk reports on mobile

How to measure and improve call center productivity

Complete Guide to Zendesk Pricing

How to auto refresh Zendesk reports

4 ways to simplify your Zendesk reporting

How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard

One Acre Fund creates a KPI-driven culture with Geckoboard

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