Customer Support

From case studies and industry expert interviews to discussions around metrics, here you'll find a wealth of resources for Customer Support teams.

Gamification for Support and Sales teams: what works (and what doesn’t)

How Octopus Legacy improved customer experience with real-time visibility

Geckoboard Breakfast: Measuring What Matters in Support, 2026

How Woolworths MarketPlus improved team performance and customer satisfaction with real-time data

How to set up Zendesk notifications and alerts in Slack

How Spash transformed scattered support data into clear SLA visibility

How Simba keeps remote teams motivated with real-time data

Zendesk gamification: how to boost morale without the gimmicks

Fireside chat: How Token.io turned support data into a company-wide superpower

Real-time dashboards keep Token’s remote Support nimble

How AI is Transforming Customer Service: Key Insights from our webinar with Intercom

How live data and a people-first approach help achieve 100% CSAT

Put your key metrics where your team can see them

Geckoboard turns data from the tools you already use into live, shared dashboards, so your team can spot problems earlier and act while there’s still time.

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