Customer Support

From case studies and industry expert interviews to discussions around metrics, here you'll find a wealth of resources for Customer Support teams.

How to auto refresh Zendesk reports

4 ways to simplify your Zendesk reporting

How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard

One Acre Fund creates a KPI-driven culture with Geckoboard

With Geckoboard, our First Touch Resolution improved by 41%

You can’t run a Customer Support team on “gut-feel”

Veho's Help Desk use Geckoboard & now have complete oversight of their workload

How dashboards helped transform the way the Jigsaw Customer Service team operate

How to connect Freshdesk to Slack & generate KPI dashboards

How to generate Zendesk reports in Slack channels automatically

10 best Zendesk apps to deliver amazing support in 2023

A guide to managing agent seats in Zendesk

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

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