Blog

Customer Support

From case studies and industry expert interviews to discussions around metrics, here you'll find a wealth of resources for Customer Support teams.

How to create a TV dashboard for Aircall

How to create a TV dashboard for Aircall

  • by Dale Pearson
How to set up Intercom reports and alerts in Slack

How to set up Intercom reports and alerts in Slack

  • by Dale Pearson
How to create a TV dashboard for Intercom

How to create a TV dashboard for Intercom

  • by Dale Pearson
6 tips for managing Customer Support remotely

6 tips for managing Customer Support remotely

  • by Sam Gane
Is your Customer Service team getting the recognition they deserve?

Is your Customer Service team getting the recognition they deserve?

  • by Sam Gane
Why is real-time reporting so important for Customer Support teams?

Why is real-time reporting so important for Customer Support teams?

  • by Sam Gane
How to create daily performance snapshots for Zendesk

How to create daily performance snapshots for Zendesk

  • by Nick Smith
How to track Zendesk Service Level Agreement (SLA) metrics

How to track Zendesk Service Level Agreement (SLA) metrics

  • by Dale Pearson
How To Connect Zendesk To Power BI: Step-by-Step Guide

How To Connect Zendesk To Power BI: Step-by-Step Guide

  • by Team Geckoboard
Best Zendesk Training Resources in 2023

Best Zendesk Training Resources in 2023

  • by Team Geckoboard
How to use Zendesk triggers to improve your reporting

How to use Zendesk triggers to improve your reporting

  • by Luis Hernandez
An easier way to build Zendesk custom reports

An easier way to build Zendesk custom reports

  • by Dale Pearson

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