Customer Support

From case studies and industry expert interviews to discussions around metrics, here you'll find a wealth of resources for Customer Support teams.

How to set up Intercom reports and alerts in Slack

How to create a TV dashboard for Intercom

6 tips for managing Customer Support remotely

Is your Customer Service team getting the recognition they deserve?

Why is real-time reporting so important for Customer Support teams?

How to create daily performance snapshots for Zendesk

How to track Zendesk Service Level Agreement (SLA) metrics

How To Connect Zendesk To Power BI: Step-by-Step Guide

Best Zendesk Training Resources in 2023

How to use Zendesk triggers to improve your reporting

An easier way to build Zendesk custom reports

How to view real-time Zendesk reports on mobile

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how
Geckoboard TV dashboard