Tips and tools

Make your life easier with step-by-step guides to your favourite tools, and recommendations for new ones.

5 rookie mistakes you can easily avoid in the holiday rush

How to keep your KPIs visible during busy periods and peak seasons

How to investigate a spike in your data

The 9 best email marketing metrics to track – on a dashboard

What is a dashboard – and does my business need one?

Building your own KPI dashboard vs buying: Pros and Cons.

Building a customer service framework: top tips from Tortuga, Lob and more

The Customer Support Experience Report 2021

18 Customer satisfaction survey questions you should be asking (plus a downloadable template!)

28 resources for improving customer service skills and increasing retention

Do This Instead Of That – Better eCommerce Marketing for 2021

How to improve customer service: 8 tips from top companies

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how
Geckoboard TV dashboard