Tips and tools

Make your life easier with step-by-step guides to your favourite tools, and recommendations for new ones.

Building a customer service framework: top tips from Tortuga, Lob and more

The Customer Support Experience Report 2021

18 Customer satisfaction survey questions you should be asking (plus a downloadable template!)

UNSTUCK: The Inspiration Playbook for Customer Service Teams

Use Google Sheets’ ImportXML function to scrape and visualize data

How to import JSON data to a Google Sheet

Top 16 Google Sheets Add-ons to Optimize Your Workflow

How to build a dashboard

12 ecommerce KPIs you should be tracking (+ tips from ecom experts)

3 advanced Google Sheets functions that will make your life easier

6 advanced Google Sheets functions you might not know (but should)

How Geckoboard can help your team work better remotely

Put your key metrics where your team can see them

Geckoboard turns data from the tools you already use into live, shared dashboards, so your team can spot problems earlier and act while there’s still time.

See how it works
Geckoboard TV dashboard