Metrics and KPIs

Do your metrics and KPIs measure up? Learn how to choose, calculate, and communicate them with your team

The Customer Support Experience Report 2021

6 Underrated customer service metrics to elevate your customer relationships

Leading vs lagging indicators: what are they, and why do they matter for your business?

The hidden intricacies of CSAT

Top 5 customer support metrics to help you improve customer relationships

How to choose the right sales KPIs for your team (plus 10 examples for any industry)

How Capture One's Support Team use Geckoboard to provide great service and track launches

9 real estate metrics to motivate your agents and plan for growth

The A-Z guide to startup metrics: 16 KPIs to help your business succeed

26 Resources for setting business goals in 2021

12 ecommerce KPIs you should be tracking (+ tips from ecom experts)

From consultant to Dir. of Customer Care at Maisonette: How Geckoboard helps Logan Grooms supercharge support teams

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how
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