Blog

Metrics and KPIs

Do your metrics and KPIs measure up? Learn how to choose, calculate, and communicate them with your team

From consultant to Dir. of Customer Care at Maisonette: How Geckoboard helps Logan Grooms supercharge support teams

From consultant to Dir. of Customer Care at Maisonette: How Geckoboard helps Logan Grooms supercharge support teams

  • by Sam Gane
How scale up Codator uses Geckoboard dashboards to track their funnel metrics

How scale up Codator uses Geckoboard dashboards to track their funnel metrics

  • by Sam Gane
7 Customer success metrics you should be prioritizing (but probably aren’t)

7 Customer success metrics you should be prioritizing (but probably aren’t)

  • by Team Geckoboard
How Geckoboard can help your team work better remotely

How Geckoboard can help your team work better remotely

  • by Sam Gane
How simplicity and focus has helped COBB Tuning maintain a CSAT score of 95% with 10,000 tickets per month

How simplicity and focus has helped COBB Tuning maintain a CSAT score of 95% with 10,000 tickets per month

  • by Sam Gane
A 5-minute guide to KPI reports (plus tips to build your own)

A 5-minute guide to KPI reports (plus tips to build your own)

  • by Team Geckoboard
How Geckoboard dashboards help India’s largest online furniture rental company deliver incredible customer service

How Geckoboard dashboards help India’s largest online furniture rental company deliver incredible customer service

  • by Sam Gane
How Five Doors Network Real Estate use dashboards to stay on top

How Five Doors Network Real Estate use dashboards to stay on top

  • by Sam Gane
6 Data visualization techniques to display your key metrics

6 Data visualization techniques to display your key metrics

  • by Team Geckoboard
How to set meaningful and effective KPIs

How to set meaningful and effective KPIs

  • by Laura Kukula
Customer Story: How Avail focused on KPIs and went from scrappy startup to scale-up

Customer Story: How Avail focused on KPIs and went from scrappy startup to scale-up

  • by Adele Simor

How to Visualize Your Human Resources Metrics: 3 Human Resources Dashboard Examples

Three dashboard examples that help you to track your Human Resource activities....

  • by Ina Vaduvescu

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