Case Studies

We discuss dashboards, metrics, data, and all things in between with Geckoboard users and industry experts.

From consultant to Dir. of Customer Care at Maisonette: How Geckoboard helps Logan Grooms supercharge support teams

How 4 companies foster remote teamwork and collaboration with Geckoboard

How scale up Codator uses Geckoboard dashboards to track their funnel metrics

How simplicity and focus has helped COBB Tuning maintain a CSAT score of 95% with 10,000 tickets per month

How Geckoboard dashboards help India’s largest online furniture rental company deliver incredible customer service

How Five Doors Network Real Estate use dashboards to stay on top

How to stay customer-centric in the current climate: 7 tips from Ember’s Customer Experience Director

Customer Support Heroes: Chef-turned-support-manager Ade Mitchell reveals the secret sauce to boosting productivity at Veeqo

This is the fourth part in our mini-series of stories from unsung heroes on the front lines of...

Customer Support Heroes: How Director of Customer Support Jodi Miller brought together the distributed support teams at PayByPhone

This is the third part in our mini-series of stories from unsung heroes on the front lines of...

Customer Support Heroes: How Head of Customer Services Johann Loibl efficiently scaled customer support at Zip Co

This is the second part in our mini-series of stories from unsung heroes on the front lines of...

Customer Support Heroes: The happiness-centered CS department with a human touch at DataBank IMX

This is the first part in our new mini-series of stories from unsung heroes on the front lines...

Customer Story: How Avail focused on KPIs and went from scrappy startup to scale-up

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