Case Studies

We discuss dashboards, metrics, data, and all things in between with Geckoboard users and industry experts.

How the Staffbase Customer Care team consistently exceeds their CSAT goal (>97%)

How Capture One's Support Team use Geckoboard to provide great service and track launches

How dashboards can help SaaS companies gain investment and grow, with Kristian Marquez of Finstrat Management

5 best practices to design your Shopify dashboard

From consultant to Dir. of Customer Care at Maisonette: How Geckoboard helps Logan Grooms supercharge support teams

How 4 companies foster remote teamwork and collaboration with Geckoboard

How scale up Codator uses Geckoboard dashboards to track their funnel metrics

How simplicity and focus has helped COBB Tuning maintain a CSAT score of 95% with 10,000 tickets per month

How Geckoboard dashboards help India’s largest online furniture rental company deliver incredible customer service

How Five Doors Network Real Estate use dashboards to stay on top

How to stay customer-centric in the current climate: 7 tips from Ember’s Customer Experience Director

Customer Support Heroes: Chef-turned-support-manager Ade Mitchell reveals the secret sauce to boosting productivity at Veeqo

This is the fourth part in our mini-series of stories from unsung heroes on the front lines of...

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