Blog

Case Studies

We discuss dashboards, metrics, data, and all things in between with Geckoboard users and industry experts.

Is your Customer Service team getting the recognition they deserve?

Is your Customer Service team getting the recognition they deserve?

  • by Sam Gane
Why is real-time reporting so important for Customer Support teams?

Why is real-time reporting so important for Customer Support teams?

  • by Sam Gane
How we’re using Geckoboard to discover the right sales KPIs

How we’re using Geckoboard to discover the right sales KPIs

  • by Sam Gane
How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard

How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard

  • by Sam Gane
Geckoboard had a direct impact on our sales figures

Geckoboard had a direct impact on our sales figures

  • by Sam Gane
One Acre Fund creates a KPI-driven culture with Geckoboard

One Acre Fund creates a KPI-driven culture with Geckoboard

  • by Sam Gane
With Geckoboard, our First Touch Resolution improved by 41%

With Geckoboard, our First Touch Resolution improved by 41%

  • by Sam Gane
Veho's Help Desk use Geckoboard & now have complete oversight of their workload

Veho's Help Desk use Geckoboard & now have complete oversight of their workload

  • by Sam Gane
How dashboards helped transform the way the Jigsaw Customer Service team operate

How dashboards helped transform the way the Jigsaw Customer Service team operate

  • by Sam Gane
The Customer Ops dashboard that motivates agents and saves valuable time for PeopleSafe

The Customer Ops dashboard that motivates agents and saves valuable time for PeopleSafe

  • by Sam Gane
How Aalborg Håndbold use dashboards to positively impact the whole Pro handball club

How Aalborg Håndbold use dashboards to positively impact the whole Pro handball club

  • by Sam Gane
How the Staffbase Customer Care team consistently exceeds their CSAT goal (>97%)

How the Staffbase Customer Care team consistently exceeds their CSAT goal (>97%)

  • by Sam Gane

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