Case Studies

We discuss dashboards, metrics, data, and all things in between with Geckoboard users and industry experts.

Customer Support Heroes: How Director of Customer Support Jodi Miller brought together the distributed support teams at PayByPhone

This is the third part in our mini-series of stories from unsung heroes on the front lines of...

by Adele Simor

8 June 2018

Customer Support Heroes: How Head of Customer Services Johann Loibl efficiently scaled customer support at Zip Co

This is the second part in our mini-series of stories from unsung heroes on the front lines of...

by Adele Simor

4 June 2018

Customer Support Heroes: The happiness-centered CS department with a human touch at DataBank IMX

This is the first part in our new mini-series of stories from unsung heroes on the front lines...

by Adele Simor

21 May 2018

Customer Story: How Avail focused on KPIs and went from scrappy startup to scale-up

by Adele Simor

14 March 2018

Customer Story: How CharlieHR took a radical approach to team structure and OKRs to accelerate growth

by Adele Simor

26 February 2018

Customer Story: How Taylor & Hart Used NPS to Increase Monthly Revenue by 70%

Taylor & Hart [https://taylorandhart.com/custom-engagement-rings] is a London-based luxury online engagement and wedding ring retailer specializing in...

by Adele Simor

9 January 2017

Customer Interview: How Bestpass Saves Over Four Weeks of Developer Time With Geckoboard

Considering how every minute counts - imagine what would be possible if you saved four whole weeks! We...

by Laura Tyson

23 June 2016

Customer Interview: How an Entertainment Company Improved Their Conversion Rate by 33%

We recently had the opportunity to hear how one of our customers was able to improve their key...

by Laura Tyson

25 May 2016

Customer interview: How one SaaS business used data to save time and improve customer experience

We’ve been speaking to Alejandro Pérez, CEO of Komet Sales [https://www.kometsales.com/], a business-to-business SaaS...

by Adele Simor

11 February 2016

Customer interview: PredictHQ tell us how they use data to build a better product and drive growth

We’ve been speaking to Campbell Brown, CEO and Co-Founder of New Zealand startup PredictHQ [https://www.predicthq....

by Adele Simor

5 January 2016

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