Blog

Culture

If you're interested in different company structures and philosophies then this section is for you

Gamification for Support and Sales teams: what works (and what doesn’t)

Gamification for Support and Sales teams: what works (and what doesn’t)

  • by Nick Smith
How MTD Training brought hidden data into the open and shifted their culture

How MTD Training brought hidden data into the open and shifted their culture

  • by Sam Gane
How live data and a people-first approach help achieve 100% CSAT

How live data and a people-first approach help achieve 100% CSAT

  • by Sam Gane
The Fear Of Being Tracked (FOBT): navigating dashboard anxiety in your team

The Fear Of Being Tracked (FOBT): navigating dashboard anxiety in your team

  • by Nick Smith
How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard

How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard

  • by Sam Gane
The Customer Ops dashboard that motivates agents and saves valuable time for PeopleSafe

The Customer Ops dashboard that motivates agents and saves valuable time for PeopleSafe

  • by Sam Gane
How to make data accessible across your business

How to make data accessible across your business

  • by Dale Pearson
4 ways to improve recognition for your customer service team

4 ways to improve recognition for your customer service team

  • by Team Geckoboard
The Customer Support Experience Report 2021

The Customer Support Experience Report 2021

  • by Sam Gane
From consultant to Dir. of Customer Care at Maisonette: How Geckoboard helps Logan Grooms supercharge support teams

From consultant to Dir. of Customer Care at Maisonette: How Geckoboard helps Logan Grooms supercharge support teams

  • by Sam Gane
How 4 companies foster remote teamwork and collaboration with Geckoboard

How 4 companies foster remote teamwork and collaboration with Geckoboard

  • by Team Geckoboard
9 employee engagement strategies driven by data

9 employee engagement strategies driven by data

  • by Team Geckoboard

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