There’s no one right way to set goals. It’s a process that varies from company to company depending on the culture and structure of the team. But there are definitely ...

When talking to our customers, I often find that one person in the company owns the dashboards. Usually, this is the person who initially brought them in, and they bec...

Based on the collective experience of the founders we’ve interviewed for our Secrets for Scaling podcast, we’ve compiled four practical ways to effectively communicate...

You’ve spent hours identifying the metrics that matter for your business or team and experimenting with data visualizations to create a dashboard that Stephen Few woul...

We believe the best insights for scaling a company come from other founders who have or are currently in the process of scaling their business. To tap into their insig...

Designing a TV dashboard is an evolution with many iterations as you adjust the metrics and goals to what’s most relevant for your growing company. It’s a learning pro...

“Vanity metrics are dangerous.” - Eric Ries, The Lean Startup There is certainly a lot of truth to this statement but what if I told you it’s not that black and whi...

With easy access to more data than we’ve ever had before, it’s important we don’t make logical errors that lead us to false conclusions. “We’ve noticed that people wh...

Build better dashboards by iterating

Great designs rarely come about by accident. Behind almost every successful product or piece of software, a large amount of work goes into prototyping, testing, gath...

Editor’s note: This is a guest post by Nikolay Piriankov, CEO at Taylor & Hart - a London-based luxury online engagement and wedding ring retailer specializing in ...

Ever feel like you have to chase all the data but not sure what to improve first? The number of metrics you could track for your mobile app is ridiculous. If you try...

Top 5 Customer Support Metrics You Should Track

As your company grows, of course, the number of customers you’ll need to serve and delight will increase. Are you prepared to scale your customer support strategies so...