Customer service is changing. Gone are the days when it was perfectly acceptable to respond to a customer in a day or two. Nowadays, whether you’re selling cars, c...

CharlieHR is a two-year-old London-based startup that created a free platform to help small businesses manage everything related to human resources. They are 18 people...

Today we’re excited to announce a brand new integration with Freshdesk that makes it easier than ever before for Freshdesk customers to stay focused on delivering e...

Building a useful Customer Service dashboard is a bit of an art. It may be relatively straightforward to create the first iteration of a dashboard, but using the real...

Hot on the heels of our recent Zendesk Support integration launch we’re thrilled to announce a brand new integration with Zendesk Talk! Now your team can deliver ...

Richard Ingram joined Geckoboard as Learning Content Developer in 2017 after helping companies develop online editorial strategies and build sustainable publishing wo...

Javier Silverio joined Geckoboard as Customer Success Champion in 2014. Based on his experience helping to build, develop and maintain the team’s own dashboards and th...

Human resources teams are responsible for sourcing new talent, nurturing existing talent and developing and maintaining the company culture. But how do you measure the...