Recent posts

Customer Support Heroes: How Head of Customer Services Johann Loibl efficiently scaled customer support at Zip Co

This is the second part in our mini-series of stories from unsung heroes on the front lines of...

Zendesk & Geckoboard: Some Suite Improvements

At Geckoboard we’re big fans of removing complexity where it’s not needed, so we were particularly...

Customer Support Heroes: The happiness-centered CS department with a human touch at DataBank IMX

This is the first part in our new mini-series of stories from unsung heroes on the front lines...

Customer Story: How Avail focused on KPIs and went from scrappy startup to scale-up

New: Faster, smarter, happier customer support with Zendesk Chat & Geckoboard

Customer service is changing. Gone are the days when it was perfectly acceptable to respond to a customer...

New Freshdesk integration - deliver better, faster service with Geckoboard and Freshdesk

Today we’re excited to announce a brand new integration with Freshdesk that makes it easier than ever...

New Zendesk Talk integration: Provide more efficient phone support with a live TV dashboard

Hot on the heels of our recent Zendesk Support integration launch we’re thrilled to announce a brand...

New Zendesk integration - Build the perfect TV dashboard to improve key support metrics

If you’re using Zendesk for customer support then you’re in luck! Today we’re launching a...

Quick Data Lessons: Data Dredging

At Geckoboard, we’re on a mission to help people use data more simply and effectively. We’ve...

Quick Data Lessons: Survivorship Bias

At Geckoboard, we’re on a mission to help people use data more simply and effectively. We’ve...

Common pitfalls to avoid when setting team goals

How to get your team really engaged with your company goals and dashboards

You’ve spent hours identifying the metrics that matter for your business or team and experimenting with data...

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how
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