Blog

Practical advice on goals, metrics, and data

Geckoboard Breakfast: Measuring What Matters in Support, 2026
Customer stories

Geckoboard Breakfast: Measuring What Matters in Support, 2026

Key takeaways from our Geckoboard Breakfast event, including how leading teams use real time dashboards, measure AI performance and rethink reporting for 2026....

  • by Sam Gane
10 of the best Zendesk apps for better customer support
Customer Support

10 of the best Zendesk apps for better customer support

Discover how to get the most out of Zendesk, with 10 Zendesk apps that will improve your Customer Support....

  • by Luis Hernandez
How real-time sales dashboards improve team performance
Team performance

How real-time sales dashboards improve team performance

Sales leaders often talk about building a "sales vibe" or a stronger culture. It's the right instinct, but it undersells what real-time visibility actually does. Here's how live sales dashboards help teams respond faster, coach more, and win more deals....

  • by Tom Randle
How TechChoice uses Geckoboard to track sales performance and prove ROI
Customer stories

How TechChoice uses Geckoboard to track sales performance and prove ROI

Boston-based technology advisory TechChoice uses Geckoboard to combine HubSpot data with other sources, giving executives, providers, and sales reps a clear view of performance. Read their story....

  • by Sam Gane

Categories

AI Analysis Benchmark Culture Customer stories Customer Support Dashboard design Data Goal setting Growth Leadership llm Metrics and KPIs Product news Sales Leadership

Latest Articles

How to get Zendesk Live Dashboards without upgrading

How to get Zendesk Live Dashboards without upgrading

  • by Luis Hernandez
10 of the best Zendesk apps for better customer support

10 of the best Zendesk apps for better customer support

  • by Luis Hernandez
Getting Started with Custom Metrics in Zendesk Analytics

Getting Started with Custom Metrics in Zendesk Analytics

  • by Guest Author
Getting Started with Custom Attributes in Zendesk Analytics

Getting Started with Custom Attributes in Zendesk Analytics

  • by Guest Author
Zendesk Analytics: How to Combine Multiple Attributes into a Single Reporting Field

Zendesk Analytics: How to Combine Multiple Attributes into a Single Reporting Field

  • by Guest Author
Using IF, THEN, AND, OR, and ENDIF in Zendesk Analytics

Using IF, THEN, AND, OR, and ENDIF in Zendesk Analytics

  • by Guest Author
Zendesk Analytics: Five Custom Talk Metrics That Give You the Numbers You Really Need

Zendesk Analytics: Five Custom Talk Metrics That Give You the Numbers You Really Need

  • by Guest Author
Which is the better data analyst? Benchmarking ChatGPT vs Claude

Which is the better data analyst? Benchmarking ChatGPT vs Claude

  • by Paul Joyce
Zendesk MCP: the different options compared (2026)

Zendesk MCP: the different options compared (2026)

  • by Tom Randle
Why can't I stop micromanaging?

Why can't I stop micromanaging?

  • by Sam Gane
How real-time sales dashboards improve team performance

How real-time sales dashboards improve team performance

  • by Tom Randle
How to give your CEO real-time performance visibility (without adding to anyone's workload)

How to give your CEO real-time performance visibility (without adding to anyone's workload)

  • by Sam Gane
Paper aeroplane illustration

Like what you’re reading?

Subscribe to our monthly newsletter for business leaders who want to get smarter with data, dashboards and KPIs.

Put your key metrics where your team can see them

Geckoboard turns data from the tools you already use into live, shared dashboards, so your team can spot problems earlier and act while there’s still time.

See how it works
Geckoboard TV dashboard