Blog

Customer Support

From case studies and industry expert interviews to discussions around metrics, here you'll find a wealth of resources for Customer Support teams.

5 data-driven strategies for maximizing agent productivity in Zendesk

5 data-driven strategies for maximizing agent productivity in Zendesk

  • by Guest Author
5 reasons why wallboards are essential in our contact center

5 reasons why wallboards are essential in our contact center

  • by Sam Gane
How our monday.com TV dashboard improved team performance

How our monday.com TV dashboard improved team performance

  • by Sam Gane
How to set up Aircall notifications and alerts in Slack

How to set up Aircall notifications and alerts in Slack

  • by Sam Gane
How to integrate Shopify & Zendesk for real-time reporting

How to integrate Shopify & Zendesk for real-time reporting

  • by Dale Pearson
7 best Slack apps for Customer Service teams in 2024

7 best Slack apps for Customer Service teams in 2024

  • by Dale Pearson
How to create a TV dashboard for Aircall

How to create a TV dashboard for Aircall

  • by Dale Pearson
How to set up Intercom reports and alerts in Slack

How to set up Intercom reports and alerts in Slack

  • by Dale Pearson
How to create a TV dashboard for Intercom

How to create a TV dashboard for Intercom

  • by Dale Pearson
6 tips for managing Customer Support remotely

6 tips for managing Customer Support remotely

  • by Sam Gane
Is your Customer Service team getting the recognition they deserve?

Is your Customer Service team getting the recognition they deserve?

  • by Sam Gane
Why is real-time reporting so important for Customer Support teams?

Why is real-time reporting so important for Customer Support teams?

  • by Sam Gane

Put your key metrics where your team can see them

Geckoboard turns data from the tools you already use into live, shared dashboards, so your team can spot problems earlier and act while there’s still time.

See how it works
Geckoboard TV dashboard