Customer Support

From case studies and industry expert interviews to discussions around metrics, here you'll find a wealth of resources for Customer Support teams.

How To Connect Zendesk To Power BI: Step-by-Step Guide

How To Connect Zendesk To Power BI: Step-by-Step Guide

by Team Geckoboard

Best Zendesk Training Resources in 2023

Best Zendesk Training Resources in 2023

by Team Geckoboard

How to use Zendesk triggers to improve your reporting

How to use Zendesk triggers to improve your reporting

by Luis Hernandez

An easier way to build Zendesk custom reports

An easier way to build Zendesk custom reports

by Dale Pearson

How to view real-time Zendesk reports on mobile

How to view real-time Zendesk reports on mobile

by Dale Pearson

How to measure and improve call center productivity

How to measure and improve call center productivity

by Team Geckoboard

How to auto refresh Zendesk reports

How to auto refresh Zendesk reports

by Dale Pearson

4 ways to simplify your Zendesk reporting

4 ways to simplify your Zendesk reporting

by Dale Pearson

How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard

How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard

by Sam Gane

One Acre Fund creates a KPI-driven culture with Geckoboard

One Acre Fund creates a KPI-driven culture with Geckoboard

by Sam Gane

With Geckoboard, our First Touch Resolution improved by 41%

With Geckoboard, our First Touch Resolution improved by 41%

by Sam Gane

Veho's Help Desk use Geckoboard & now have complete oversight of their workload

Veho's Help Desk use Geckoboard & now have complete oversight of their workload

by Sam Gane

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

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