Product updates

Gorgias data source

If your customer support team uses Gorgias, you’re in luck! We’ve just shipped a new Gorgias integration, that supports a range of metrics including:

  • New tickets
  • Closed tickets
  • One touch tickets
  • First response time
  • First resolution time

Log in to give it a spin, and if you have a suggestion for metrics or data sources you’d like to see in Geckoboard, you can let us know using this form any time.