Freshservice logo Freshservice dashboards

Be more reactive and improve efficiency with a custom Freshservice dashboard.

Real-time Freshservice dashboards from Geckoboard Real-time Freshservice dashboards from Geckoboard

Trusted by 1000s of data-driven organizations

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Create dashboards that surface important efficiency metrics from Freshservice

No coding or extra training required.

Connect to your data

Securely connect your Klaus account and access dozens of metrics effortlessly.

Read our step-by-step guide

Focus on the metrics that matter

Filter your data and adjust presentation options to build easy-to-understand visualizations of your data.

Build dashboards everyone can understand

Resize, group, and rearrange the visualisations to create your own bespoke dashboard.

See some example dashboards

Highlight what’s important

Use goals and status indicators to draw attention to interesting changes as they happen.

Key metrics supported

  • Number of tickets
  • Time to respond
  • Time to resolve
  • Time to close
  • Ticket feed

Go beyond baked-in charts and static reports

Bring metrics together from different tools, including Freshdesk, databases and spreadsheets

Focus attention on important KPIs without adding extra users or sharing raw reports

Highlight targets and goals, and visually show progress towards them

Dashboards update every few minutes to always show your latest data

Make your dashboard your own by adding your company or team colours

Access live metrics on the move with Geckoboard's mobile-friendly view

When we started giving agents a little bit more visibility on the bigger picture, everyone started craving more.

Jack Harrison-Sherlock Senior Continuous Improvement Lead at Vend

Quickly connect to over 80 pre-built data sources

Real-time data, KPI and metrics dashboards from Geckoboard Real-time data, KPI and metrics dashboards from Geckoboard

Try it yourself

Access all of Geckoboard’s features and data sources completely free for 14 days

KPIs that get seen

No more digging around in different platforms to see the data that can make a difference. Our sharing features make sure your key metrics are easy to acess throughout the day.

  • Generate a link to your live dashboard – share on email, IM, embed or bookmark.

  • Schedule daily, weekly or monthly snapshots to send to your Slack channels.

  • Automatically email screenshots of your dashboards on a schedule of your choice.

  • Invite team members to view private dashboards, and even start building their own.

  • Use a phone or tablet to check your dashboards on the go. Learn more

  • Pair a TV and proudly display your dashboards where everyone can see them. Learn more

  • Share a link

    Generate a link to your live dashboard – share on email, IM, embed or bookmark.

  • Post to Slack

    Schedule daily, weekly or monthly snapshots to send to your Slack channels.

  • Email snapshots

    Automatically email screenshots of your dashboards on a schedule of your choice.

  • Manage users

    Invite team members to view private dashboards, and even start building their own.

  • Mobile friendly

    Use a phone or tablet to check your dashboards on the go. Learn more

  • Display on a TV

    Pair a TV and proudly display your dashboards where everyone can see them. Learn more

In just a glance at the live dashboard, I’m more or less sorted.

Sandeep Jindal Head of Customer Support at Furlenco

It's time to build your dashboard

You can be up and running in minutes with our 14 day free trial.
No credit card required.

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