Easily create and share a professional-looking, real-time dashboard for your phone support operation with Geckoboard’s Aircall integration. Connect your Aircall account, and in minutes you can visualize live data and build up your own tailored dashboard that helps everyone on the team understand how things are going right now.
Create and edit dashboards in minutes without any coding or design skills
Bring metrics into your Aircall dashboard from other sources like Zendesk, Intercom, spreadsheets, databases and other tools
Get eyes on your KPIs by sharing your dashboard with a link, posting it to Slack, or use Send to TV to display it on a big screen in your workspace
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Get the exact metrics you need with powerful filters
Geckoboard supports a wide range of metrics from Aircall, which can all be dialled in for specific time periods.
Agent status currently (online or offline)
Wait time (min/max/average for a time period)
Time spent on calls
Choose from beautiful visualizations, like these:
Add data from other sources to complete the picture