Help Scout logo Help Scout dashboards

Live dashboards that help teams deliver amazing support throughout the day

Real-time Help Scout dashboards from Geckoboard Real-time Help Scout dashboards from Geckoboard

Trusted by 1000s of data-driven organizations

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Create dashboards that keep teams focused on important Help Scout metrics

No coding or extra training required.

Connect to your data

Securely connect your Help Scout account and access dozens of metrics effortlessly.

Read our step-by-step guide

Focus on the metrics that matter

Filter your data and adjust presentation options to build easy-to-understand visualizations of your Help Scout data.

Build dashboards everyone can understand

Resize, group, and rearrange the visualisations to create your own bespoke dashboard.

Highlight what’s important

Use goals and status indicators to draw attention to interesting changes as they happen.

Key metrics supported

  • New conversations
  • Resolved conversations
  • Average first response time
  • Average time to resolution
  • Closed conversations
  • Percent resolved on first reply

Go beyond baked-in charts and static reports

Bring all your key metrics from different tools together into one dashboard. Supports multiple Help Scout mailboxes too.

Metrics refresh every few minutes so everyone sees up-to-date numbers.

Visually highlight targets and noteworthy changes in your data.

Add your logo and brand colours for a fully custom look and feel.

When we started giving agents a little bit more visibility on the bigger picture, everyone started craving more.

Jack Harrison-Sherlock Senior Continuous Improvement Lead at Vend

Over 70 data sources and counting

Visualize data from marketing and sales tools, CRM systems, analytics tools, spreadsheets, databases and more Visualize data from marketing and sales tools, CRM systems, analytics tools, spreadsheets, databases and more

Try it yourself

Access all of Geckoboard’s features and data sources completely free for 14 days

KPIs that get seen

No more digging around in different platforms to see the data that can make a difference. Our sharing features make sure your key metrics are easy to acess throughout the day.

  • Generate a link to your live dashboard – share on email, IM, embed or bookmark.

  • Schedule daily, weekly or monthly snapshots to send to your Slack channels.

  • Automatically email screenshots of your dashboards on a schedule of your choice.

  • Invite team members to view private dashboards, and even start building their own.

  • Use a phone or tablet to check your dashboards on the go. Learn more

  • Pair a TV and proudly display your dashboards where everyone can see them. Learn more

  • Share a link

    Generate a link to your live dashboard – share on email, IM, embed or bookmark.

  • Post to Slack

    Schedule daily, weekly or monthly snapshots to send to your Slack channels.

  • Email snapshots

    Automatically email screenshots of your dashboards on a schedule of your choice.

  • Manage users

    Invite team members to view private dashboards, and even start building their own.

  • Mobile friendly

    Use a phone or tablet to check your dashboards on the go. Learn more

  • Display on a TV

    Pair a TV and proudly display your dashboards where everyone can see them. Learn more

In just a glance at the live dashboard, I’m more or less sorted.

Sandeep Jindal Head of Customer Support at Furlenco

It's time to build your dashboard

You can be up and running in minutes with our 14 day free trial.
No credit card required.

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