Product updates

Expanded our Zendesk Sell data source to include call metrics

We’ve added a range of metrics to our Zendesk Sell data source, centered around calls. Show how the team is performing throughout the day and over time, with:

  • Number of calls (which can be filtered by owner, related deal, call direction and more)
  • Duraiton of individual calls
  • Average call duration
  • Call outcomes, including summaries
  • …and more