November 4, 2016
Improvements to our Zendesk integration
Our Zendesk integration just got a lot more useful.
- Most widgets now support filtering by group or agent.
- We’ve added a Ticket View Count widget which displays the total number of tickets in a View that you’ve created in Zendesk.
- The Recent Satisfaction Comments widget is easier to read.
- The Top Ticket Solvers widget is now a leaderboard.