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    November 4, 2016

    Update:Improvements to our Zendesk integration

    Our Zendesk integration just got a lot more useful.

    • Most widgets now support filtering by group or agent.
    • We’ve added a Ticket View Count widget which displays the total number of tickets in a View that you’ve created in Zendesk.
    • The Recent Satisfaction Comments widget is easier to read.
    • The Top Ticket Solvers widget is now a leaderboard.