Product updates

Improvements to our Zendesk integration

Our Zendesk integration just got a lot more useful.

  • Most widgets now support filtering by group or agent.
  • We’ve added a Ticket View Count widget which displays the total number of tickets in a View that you’ve created in Zendesk.
  • The Recent Satisfaction Comments widget is easier to read.
  • The Top Ticket Solvers widget is now a leaderboard.