Intercom dashboards
Real-time dashboards that help teams deliver amazing support throughout the day
Trusted by 1000s of data-driven organizations
Create dashboards that keep teams focused on important Intercom metrics
No coding or extra training required.
Connect to your data
Securely connect your Intercom account and access dozens of metrics effortlessly.
Read our step-by-step guide
Focus on the metrics that matter
Filter your data and adjust presentation options to build easy-to-understand visualizations of your Intercom data.
Build dashboards everyone can understand
Resize, group, and rearrange the visualisations to create your own bespoke dashboard.
Highlight what’s important
Use goals and status indicators to draw attention to interesting changes as they happen.
Key metrics supported
- Conversation rating
- New conversations
- Closed conversations
- Conversations by source
- Assigned conversations
- First response time
- Time to last close
- Time to first assignment
Go beyond baked-in charts and static reports
Bring all your key metrics from different sources together into one dashboard. Supports connections to multiple Intercom workspaces too.
Metrics refresh every few minutes so everyone sees up-to-date numbers
Visually highlight targets and noteworthy changes in your data
Add your logo and brand colours for a fully custom look and feel
Access gated metrics from Intercom, such as time from first assignment to close
When we started giving agents a little bit more visibility on the bigger picture, everyone started craving more
Over 60 data sources and counting
KPIs that get seen
No more digging around in different platforms to see the data that can make a difference. Our sharing features make sure your key metrics are easy to acess throughout the day.
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Generate a link to your live dashboard – share on email, IM, embed or bookmark.
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Schedule daily, weekly or monthly snapshots to send to your Slack channels.
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Invite team members to view private dashboards, and even start building their own.
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Use a phone or tablet to check your dashboards on the go. Learn more
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Pair a TV and proudly display your dashboards where everyone can see them. Learn more
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Share a link
Generate a link to your live dashboard – share on email, IM, embed or bookmark.
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Post to Slack
Schedule daily, weekly or monthly snapshots to send to your Slack channels.
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Manage users
Invite team members to view private dashboards, and even start building their own.
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Mobile friendly
Use a phone or tablet to check your dashboards on the go. Learn more
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Display on a TV
Pair a TV and proudly display your dashboards where everyone can see them. Learn more
In just a glance at the live dashboard, I’m more or less sorted.