Securely connect Geckoboard to your Zendesk Chat account, and monitor live Chat metrics on a simple, real-time dashboard. The best way to stay in control and respond faster, it can be viewed and shared with your team via sharing links, our mobile app, or on a TV.
- See live chat volume and agent availability, so you can quickly spot gaps in coverage and focus attention where it's needed
- Recognize top performers, work together, and invite a bit of friendly competition
- Draw attention to specific targets, and automatically highlight when numbers are performing well or poorly
- Get the bigger picture by adding metrics from Zendesk Support and Talk to your multichannel support dashboard