Zendesk Talk logo Zendesk Talk dashboards

Real-time dashboards that help teams deliver amazing phone support throughout the day.

Real-time Zendesk Talk dashboards from Geckoboard Real-time Zendesk Talk dashboards from Geckoboard

Trusted by 1000s of data-driven organizations

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Create dashboards that keep teams focused on important metrics from Zendesk Talk

No coding or extra training required.

Connect to your data

Securely connect your Zendesk account and effortlessly access dozens of metrics from Zendesk Talk.

Read our step-by-step guide

Focus on the metrics that matter

Filter your data and adjust presentation options to build easy-to-understand visualizations of your data.

Build dashboards everyone can understand

Resize, group, and rearrange the visualisations to create your own bespoke dashboard.

See some example dashboards

Highlight what’s important

Use goals and status indicators to draw attention to interesting changes as they happen.

Key metrics supported

  • Call volume
  • Current agent availability
  • Number of agents currently online
  • Calls waiting
  • Callbacks waiting
  • Longest wait time
  • Average call duration
  • Missed calls
  • Answer rate

Go beyond baked-in charts and static reports

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Gather data from across all your support channels, and other tools, and connect multiple Zendesk accounts too

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Simplify important support metrics and easily share them with stakeholders outside of your team

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Visually highlight targets, SLAs and noteworthy changes in your data

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Dashboards update every 30 seconds to ensure you're always seeing fresh data

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Make your dashboard your own by adding your company or team colours

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Access live support metrics on the move with Geckoboard's mobile-friendly view

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Agents love this! It lets team leads check, at a glance, how everyone is doing, and whether we have sufficient coverage as one office finishes up for the day and hands over to another.

Jack Harrison-Sherlock Jack Harrison-Sherlock Senior Continuous Improvement Lead at Vend

Quickly connect to over 80 pre-built data sources

Real-time data, KPI and metrics dashboards from Geckoboard Real-time data, KPI and metrics dashboards from Geckoboard

Try it yourself

Access all of Geckoboard’s features and data sources completely free for 14 days

Easily access KPIs throughout the day

No more digging around in different platforms to see the data that can make a difference. Our sharing features make sure key metrics get seen by the right people at the right time.

Share a link
Post to Slack
Email snapshots
Manage users
Mobile friendly
Display on a TV
  • Generate a link to your live dashboard – share on email, IM, embed or bookmark.

  • Schedule daily, weekly or monthly snapshots to send to your Slack channels.

  • Automatically email screenshots of your dashboards on a schedule of your choice.

  • Invite team members to view private dashboards, and even start building their own.

  • Use a phone or tablet to check your dashboards on the go. Learn more

  • Pair a TV and proudly display your dashboards where everyone can see them. Learn more

Share a link
Post to Slack
Email snapshots
Manage users
Mobile friendly
Display on a TV
  • Share a link

    Generate a link to your live dashboard – share on email, IM, embed or bookmark.

  • Post to Slack

    Schedule daily, weekly or monthly snapshots to send to your Slack channels.

  • Email snapshots

    Automatically email screenshots of your dashboards on a schedule of your choice.

  • Manage users

    Invite team members to view private dashboards, and even start building their own.

  • Mobile friendly

    Use a phone or tablet to check your dashboards on the go. Learn more

  • Display on a TV

    Pair a TV and proudly display your dashboards where everyone can see them. Learn more

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In just a glance at the live dashboard, I’m more or less sorted.

Sandeep Jindal Sandeep Jindal Head of Customer Support at Furlenco

It's time to build your dashboard

You can be up and running in minutes with our 14 day free trial.
No credit card required.

Get Started