Zendesk Talk dashboards

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* Contains sample data

Securely connect Geckoboard to your Zendesk Talk account, and monitor live Talk metrics on a simple, real-time dashboard. To help your team manage conversations and respond faster, it can be viewed and shared via sharing links, mobile, or on a TV.

Get the exact metrics you need with powerful filters

Once connected to your Zendesk account, Geckoboard updates every minute with fresh data. It also supports filtering by phone number, group and more, so you can display the live metrics you need.

Key metrics

  • Number of Agents Currently Online
  • Average Wait Time
  • Calls Waiting
  • Agents on Wrap-up
  • Average Talk Time
  • And many more...

Choose from beautiful visualizations, like these:

Agents Online

Agents Online Zendesk Talk image

Missed Calls

Missed Calls Zendesk Talk image

Agent Availability

Agent Availability Zendesk Talk image