Zendesk Talk dashboards

Zendesk Talk dashboard example — * Contains sample data

Securely connect Geckoboard to your Zendesk Talk account, and monitor live Talk metrics on a simple, real-time dashboard. To help your team manage conversations and respond faster, it can be viewed and shared via sharing links, mobile, or on a TV.

Show live Talk Volume and Agent Availability to help agents spot gaps in coverage and focus their attention
Name top performers to encourage collaboration and friendly competition
Draw attention to specific targets, and auto-flag numbers when they’re performing well or poorly
Keep everyone in touch with the bigger picture by adding metrics from Zendesk Support and Chat to your omnichannel support dashboard

Get the exact metrics you need with powerful filters

Once connected to your Zendesk account, Geckoboard updates every minute with fresh data. It also supports filtering by phone number, group and more, so you can display the live metrics you need.