Operations dashboard examples

This dashboard monitors various metrics related to the IT team’s day-to-day operations, goals and responsibilities. The first two rows visualize metrics related to internal support: how many tickets have been raised by colleagues requiring urgent help, and how quickly and efficiently they are being resolved. In this case, a backlog has built up, triggering a red status indicator.

The team can also see how many new people are joining the organization, ensuring they have been set up on the company system before their first day. A Net Promoter Score from a mini survey measures colleague satisfaction with IT support. On the right, the team tracks project status updates, budget utilization and website uptime — showing how these dashboards can be entirely customized to the team’s needs.

This dashboard has one purpose: to monitor the company’s expenditure with Amazon Web Services (AWS). For this EdTech company, AWS spend represents a significant proportion of their overall IT budget. Without a dashboard, billing information updates are both infrequent and only accessible to account admins — meaning developers could cause a significant increase in daily spend without anyone noticing. More eyes on these metrics, more frequently, reduces the likelihood that expenditure will ever get out of control.

This OKR dashboard has been designed by a restaurant booking company setting up operations in Singapore. Their quarterly objective is to become the third-biggest restaurant booking app in the city, with three Key Results: earn 5 million SGD in new revenue, acquire 1,000 new partner restaurants, and hire 50 new team members. Each section of the dashboard visualizes metrics related to one Key Result — including related KPIs that help the team put their numbers in context and better judge whether they’re on track.

Many companies set OKRs at multiple levels — not just organizationally, but at team and individual level too. The general principle is that lower-level OKRs feed into higher-level ones, ensuring the entire company is aligned and pulling in the same direction. This dashboard contains Key Results from OKRs set in the Marketing team (Customer Acquisition, CAC, New Subscribers), Customer Support team (CSAT, First Response Time, IQS) and Operations team (Fulfillment Accuracy Rate, Processing Time, stock outages).

This dashboard represents a simpler way of visualizing OKRs. The team has set five Key Results, with progress updated each week by the team leader in a spreadsheet. The dashboard makes this information visible to team members who would not otherwise open a spreadsheet, keeping it top of mind and giving it prominence in weekly standup meetings.

This dashboard monitors a variety of Health and Safety metrics. It tracks how many incidents have occurred, where they happened, and how long it has been since the last incident — helping the organization understand when and where accidents occur and prioritize prevention efforts. It also tracks whether important procedures are being followed, such as risk assessments being submitted and approved and training being completed. Finally, the right-hand side tracks long-term performance goals, including fire drill evacuation times and scores from a regular, company-wide Health and Safety evaluation.

This dashboard has been created by a university with several sustainability goals to complete by 2030. With a wide stakeholder community including students, staff and local organizations, they needed a simple way to communicate progress online. The left-hand side aggregates their 2030 goals into eight major areas, showing progress in each and overall. The remainder of the dashboard breaks down energy consumption by time and building type — not only communicating progress on energy reduction, but also creating awareness that helps the wider university population understand how they can contribute.

This inventory dashboard is taken from a furniture company. The data combines sales and delivery information with the latest stock check, showing clearly how much of each item is in stock and how many months the supply is likely to last at current sales rates. Supporting metrics include inventory accuracy rate, the number of days since the last full stock check (a useful reminder to schedule the next one), warehouse space utilization and the overall value of stock held.

This warehouse dashboard is taken from an ecommerce company and displays live data from Shopify. It helps fulfillment teams keep track of particularly busy periods and adjust their approach to meet demand. Over time, the team builds up a familiarity with the metrics, developing an intuitive understanding of when busy periods are likely. The dashboard also visualizes overall revenue — not strictly a fulfillment metric, but one that helps the warehouse team feel a sense of shared ownership for the company’s overall success.