Code free integrations with...
Focus on key metrics As well as showing the bigger picture, Geckoboard’s TV dashboards let your team check specific support metrics like CSAT, first response time, and current queue size, so they can get a feel for what’s “normal,” decide what to focus on, and own the work without you needing to nudge them.
Prevent problems Problems can sometimes go unnoticed, but with Geckoboard your team can see how busy things are at any given time across different channels, spot potential bottlenecks, and prevent problems before they get out of hand.
Stay energized Listing your star agents on the dashboard is a great way to energize your team as it introduces a bit of friendly competition, inspires the whole team to raise the bar, and lets them celebrate success.
Feel valued Customer Success teams deserve recognition, so with a TV dashboard you can shine a light on the unsung heroes, thank them for doing a great job, and show the whole company what a difference they make.
Everything in one place
See live metrics from across the Zendesk Suite on a single dashboard, alongside metrics from other tools like Twitter, Pingdom, and Google Analytics.
Use our beautiful visualizations to help your team understand their data instantly and from a distance.
Cycle through several dashboards on one screen with our loop option.
Get Geckoboard on your TV in seconds using just your laptop, or set it and forget it with our Chrome OS app.