Zendesk Support logo Zendesk Support dashboards

Real-time Zendesk dashboards that help teams deliver amazing support throughout the day

Real-time Zendesk Support dashboards from Geckoboard Real-time Zendesk Support dashboards from Geckoboard

Trusted by 1000s of data-driven organizations

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Create real-time dashboards that help teams keep on top of Zendesk Support metrics throughout the day

No coding or extra training required.

Connect to your data

Securely connect your Zendesk account and access dozens of metrics effortlessly.

Read our step-by-step guide

Focus on the metrics that matter

Filter your data and adjust presentation options to build easy-to-understand visualizations of your Zendesk data.

Build dashboards everyone can understand

Resize, group, and rearrange the visualisations to create your own bespoke dashboard.

See some example dashboards

Highlight what’s important

Use goals and status indicators to draw attention to changes in ticket volume and other metrics as they fluctuate throughout the day.

Key metrics supported

  • CSAT
  • Ticket volume
  • Tickets by tag
  • First reply time
  • Full resolution time
  • SLAs breached
  • SLAs achieved
  • Top ticket solvers
  • Customer feedback

Go beyond baked-in charts and slow reports

Gather data from across all your support channels, and other tools, and connect multiple Zendesk accounts too

Simplify important support metrics and easily share them with stakeholders outside of your team

Metrics refresh automatically every few minutes so everyone sees up-to-date numbers

Add your logo and brand colours for a fully custom look and feel

Visually highlight targets, SLAs and noteworthy changes in your data

Access live support metrics on the move with Geckoboard's mobile-friendly view

Agents love this! It lets team leads check, at a glance, how everyone is doing, and whether we have sufficient coverage as one office finishes up for the day and hands over to another.

Jack Harrison-Sherlock Senior Continuous Improvement Lead at Vend

Over 80 data sources and counting

Visualize data from marketing and sales tools, CRM systems, analytics tools, spreadsheets, databases and more Visualize data from marketing and sales tools, CRM systems, analytics tools, spreadsheets, databases and more

Try it yourself

Access all of Geckoboard’s features and data sources completely free for 14 days

KPIs that get seen

No more digging around in different platforms to see the data that can make a difference. Our sharing features make sure your key metrics are easy to acess throughout the day.

  • Generate a link to your live dashboard – share on email, IM, embed or bookmark.

  • Schedule daily, weekly or monthly snapshots to send to your Slack channels.

  • Automatically email screenshots of your dashboards on a schedule of your choice.

  • Invite team members to view private dashboards, and even start building their own.

  • Use a phone or tablet to check your dashboards on the go. Learn more

  • Pair a TV and proudly display your dashboards where everyone can see them. Learn more

  • Share a link

    Generate a link to your live dashboard – share on email, IM, embed or bookmark.

  • Post to Slack

    Schedule daily, weekly or monthly snapshots to send to your Slack channels.

  • Email snapshots

    Automatically email screenshots of your dashboards on a schedule of your choice.

  • Manage users

    Invite team members to view private dashboards, and even start building their own.

  • Mobile friendly

    Use a phone or tablet to check your dashboards on the go. Learn more

  • Display on a TV

    Pair a TV and proudly display your dashboards where everyone can see them. Learn more

In just a glance at the live dashboard, I’m more or less sorted.

Sandeep Jindal Head of Customer Support at Furlenco

It's time to build your dashboard

You can be up and running in minutes with our 14 day free trial.
No credit card required.

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