Geckoboard - Subprocessors

To support delivery of our Services, Datachoice Solutions Ltd. t/a Geckoboard may engage and use data processors with access to certain Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the ToS or superseding written agreement between Customer and Geckoboard (the "Agreement").

THIRD PARTIES

All our processors and sub-processors are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our processors and sub-processors to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

INFRASTRUCTURE SUBPROCESSORS

Sub-processor Purpose Location of sub-processor Transfer Mechanism
Amazon Web Services, Inc. Cloud services provider and data storage United States SCCs
Google Inc. Cloud service provider United States SCCs
Heroku part of Salesforce.com, Inc. Cloud service provider United States BCRs + SCCs

OTHER SUBPROCESSORS

Sub-processor Purpose Data Location of sub-processor Transfer Mechanism
Twilio Inc. (Sendgrid) Email service provider Name, email address and User ID of customers and end users United States SCCs + BCRs
Bugsnag, Inc. Error monitoring services User IDs United States SCCs
Hound Technology Inc t/a Honeycomb Application monitoring services User IDs United States SCCs
ActiveCampaign, LLC Email service provider Name and email address of customers and end users United States SCCs
Mixpanel, Inc. Product analytics services IP address and geographic location of logged in user, company name and user ID United States SCCs
Pusher Limited Websockets services User IDs United Kingdom SCCs
Recurly, Inc. Payment management services First name, surname, email address, company name, IP address, business address, billing address of customers, payment information United States SCCs
Intercom, Inc. CRM services Website visitor IP address. Name, email address, IP address and geographic location of logged in user, company name and user ID. Other personal details that individuals choose to share as part of a support conversation United States SCCs

UPDATES

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavour to provide the owner of Customer's account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.