Last Updated: 22.1.19

To support delivery of our Services, Datachoice Solutions Ltd. t/a Geckoboard may engage and use data processors with access to certain Customer Data (each, a “ Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the ToS or superseding written agreement between Customer and Geckoboard (the “Agreement”).

Third Parties

Geckoboard currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Geckoboard performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

Geckoboard may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name Subprocessing Activities Entity Country
Amazon Web Services, Inc. Cloud Service Provider United States
Google Inc. Cloud Service Provider United States
Heroku part of salesforce.com, inc. Cloud Service Provider United States

Other Subprocessors

Geckoboard may use the following Subprocessors to perform other Service functions:

Entity Name Subprocessing Activities Entity Country
Zendesk, Inc. Cloud-based Customer Support Services United States
SendGrid, Inc. Cloud-based Email Notification Services United States
Bugsnag, Inc. Cloud-based Error Monitoring Services United States
Hound Technology, Inc Cloud-based Application Monitoring Services United States
SolarWinds Worldwide, LLC Cloud-based Application Logging Services United States
Mixpanel, Inc. Cloud-based Product Analytics Services United States
The Rocket Science Group, LLC Cloud-based Email Marketing Services United States
Pusher Limited Cloud-based Websockets Services United Kingdom
Recurly, Inc Cloud-based Subscription Management Platform United States
Intercom, Inc. Cloud-based Customer Relationship Management Services United States
Airtable Cloud-based Content Management Services United States
Conflux V.O.F. Cloud-based Feedback Management Services The Netherlands

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.