Subprocessors

To support delivery of our Services, Datachoice Solutions Ltd. t/a Geckoboard may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the ToSor superseding written agreement between Customer and Geckoboard (the “Agreement”).

THIRD PARTIES

All of our Subprocessors are required to take appropriate security measures to protect your personal data in line with our policies. We do not allow our Subprocessors to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

INFRASTRUCTURE SUBPROCESSORS

Sub-processorPurposeData ProcessedLocationTransfer MechanismContact Details
Amazon Web Services Inc.Cloud services provider and data storageAll data stored within our database and servicesUnited StatesDPFdataprivacyframework@amazon.com
2021 7TH Ave, Seattle, WA 98121, USA
Google LLC.Cloud service providerName, Email address and IP addressUnited StatesDPFdpf-core-team@google.com
1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA
Heroku Inc. (part of Salesforce.com, Inc.)Cloud service providerFirst name, surname, email address, company name, IP address, business address, billing address of customersUnited StatesDPFprivacy@salesforce.com
Salesforce, 415 Mission St FL 3, San Francisco, CA 94105, USA

OTHER SUBPROCESSORS

Sub-processorPurposeDataLocationTransfer MechanismContact Details
Twilio Inc. (Sendgrid)Email service providerName, email address and User ID of customers and end usersUnited StatesDPFprivacy@twilio.com
101 Spear St FL 5, San Francisco, CA 94105, USA
SmartBear Software Inc. (Bugsnag)Error monitoring servicesUser IDsUnited StatesDPFPrivacy@smartbear.com
450 Artisan Way, Somerville, MA 02145, USA
Hound Technology Inc t/a HoneycombApplication monitoring servicesUser IDsUnited StatesDPFcompliance@honeycomb.io
548 Market St #25362, San Francisco, CA 94104, USA
ActiveCampaign, LLCEmail service providerName and email address of customers and end usersUnited StatesDPFjason@activecampaign.com
1 N Dearborn St FL 5, Chicago, IL 60602, USA
Mixpanel, Inc.Product analytics servicesIP address and geographic location of logged in user, company name and user IDUnited StatesDPFcompliance@mixpanel.com
1 Front St, 28th Floor, San Francisco, CA 94111, USA
Pusher LimitedWebsockets servicesUser IDsUnited KingdomEU Adequacyprivacy@bird.com
3 More London Riverside, 4th Floor, London, SE1 2AQ, United Kingdom
Recurly, Inc.Payment management servicesFirst name, surname, email address, company name, IP address, business address, billing address of customers, payment informationUnited StatesDPFralmaria@recurly.com
201 Spear Street Suite 1100, San Francisco, CA 94105, USA
Intercom, Inc.CRM servicesWebsite visitor IP address. Name, email address, IP address and geographic location of logged in user, company name and user ID. Other personal details that individuals choose to share as part of a support conversationUnited StatesDPFlegal@intercom.io
55 2nd Street, Suite 400, San Francisco, CA 94105, USA
HubSpot Inc.Communications toolEmail address, geographic location, company name and user ID.United StatesDPFContact Form
25 First Street, Cambridge, Massachusetts, 02141, United States
MotherDuck Corporation, Inc.Import data platformName, Email address, phone number, company name and user ID.United StatesSCCsinfo@motherduck.com
2811 Fairview Ave E, Suite 2000, Seattle, Washington 98102, United States.

UPDATES

As our business grows and evolves, the Subprocessors we engage may also change. We will provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.