Unlock your Zendesk data

Whether you need advanced live dashboards, want to use your Zendesk data in other platforms, or have projects requiring multiple data sources and complex calculations, we’ve got you covered.


Trusted by over 500 Zendesk customers

Live support dashboards

Put your support KPIs where they won’t get missed.

Our customizable real-time dashboards help your team spot problems earlier, stay on track, and act without being asked.

From wallboards to agent coaching reports, Geckoboard lets you combine data from across your CX tech stack.

A live Zendesk support dashboard showing first response time, CSAT, average handle time, replies by agent, tickets by channel, and customer feedback
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Example prompts asking Claude to report on an agent’s performance, correlate CRM deal volume with tickets, and explain a drop in CSAT

Metrics MCP Server

Access accurate, pre-calculated metrics in your AI assistant.

Geckoboard lets you use your live Zendesk data alongside data from your other tools and wider business context with the latest AI, without risking security, hallucinations or exhausting API limits.

Bespoke Zendesk data projects

Larger support teams often need to combine data from different sources, make it available in other services, or calculate metrics that aren’t available out of the box.

Together with our Zendesk Solution Partners, we can use our robust metrics infrastructure to build the solution you need.

A Geckoboard team member smiling during a call about a bespoke Zendesk data project
★ 5 stars on the Zendesk marketplace

Proud Zendesk partners

We’ve been helping Zendesk customers for over a decade. You won’t find many people who understand Zendesk’s APIs better than we do.

Tom Randle and Nick Smith standing in front of a “Zendesk loves partners” sign at Zendesk’s EMEA Partner Summit
A glass award reading “Zendesk SKO 2025 Award Winner” next to the Geckoboard logo
Geckoboard on stage talking through a live Zendesk support dashboard at a customer event

The information was critical, but it was stuck in Zendesk. We needed real-time insights that anyone could see, from agents to executives.

Kieran Boyce
General Manager of Operations, Woolworths MarketPlus