Product updates

Expanded our Delighted data source to support all survey types

We’ve shipped a big update to our Delighted data source to include all survey types, alongside our existing support for NPS:

  • CSAT (customer satisfaction)
  • Smileys
  • CES (customer effort score)
  • 5-star
  • Thumbs up/down
  • eNPS (employee Net Promoter Score)
  • PMF (Product/Market fit)