Product updates

Support for numeric filters

Our Zendesk, HubSpot, Aircall and Pipedrive integrations now let you filter relevant metrics by numeric values.

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Want to track how many calls were longer than 10 minutes? Or how many support tickets this week had a first reply time greater than 2 hours? Or the number of deals brought in by a rep this quarter that fall below a specific amount? It’s now all possible by clicking ‘filter’ and selecting from the wide range of new filter options available.