Product update
Meet the Geckoboard Metrics MCP
Ask more from your business data
Today we’re launching the Geckoboard Metrics MCP, a new way to give AI tools access to your business metrics.
AI assistants like ChatGPT and Claude make incredible data analysts, but only when they have access to the right metrics.
Unfortunately, most of the time they don’t. Many apps still don’t offer a way to connect their data to AI assistants. Those that do often only return raw records (e.g. lists of tickets, calls, deals, leads, etc.), and so require the AI assistant to compute metrics itself. This is an error-prone process that can’t guarantee consistent results between runs.
The Geckoboard Metrics MCP fixes this by giving AI assistants access to accurate, real-time, pre-calculated metrics, using the same proven data pipelines that have powered our dashboards for over a decade.
With the Geckoboard Metrics MCP, you can investigate questions that previously would have taken days, create reports that adapt to the data, and build your own custom tools, confident that the numbers underpinning them are accurate.
Simply ask your question and get an answer:
- “What caused support volume to increase last week?”
- “How has first-response time changed over the past three months?”
- “Where are deals stalling in our pipeline?”
- “Summarize last week’s performance and flag anything unusual.”
- “Turn this analysis into a report I can rerun every Monday.”
- “Audit our SLA adherence against the checks we agreed.”
Use your metrics in the AI tools you choose
MCP is the standard for connecting apps to AI tools, and is supported by a growing range of services, including Claude and ChatGPT.
Working with your metrics in your own AI assistant is significantly more powerful than the analytics tools built into services like HubSpot or Zendesk. The context your assistant has about your business means it's able to ask better, more targeted questions when doing analysis. It's also able to combine metrics across multiple apps: either to provide a holistic view of performance or to create new calculated metrics.
Because Geckoboard calculates the metrics before passing them to your AI assistant, you can be confident you’re working from the right numbers. Answers come back faster and require fewer tokens. More complex analysis becomes possible.
Give AI access without giving it the keys
Geckoboard’s MCP is read-only by design. Your AI assistant can access your metrics without gaining write access to the systems they came from, removing the risk of making accidental changes to your underlying data.
We also minimize the data we process. Geckoboard doesn’t need to collect customer email addresses or ticket content to give your AI assistant access to your business metrics.
Available now
The Metrics MCP launches with over 15 integrations, including Zendesk, HubSpot, Pipedrive, Intercom, and Aircall, with more coming over time.
The MCP is included with every Geckoboard plan and is available as part of our 14-day free trial.
Want to see it working with your own metrics?