Isara AI dashboard examples
An Isara dashboard surfaces AI-driven signals from customer conversations — frustration, urgency, and predicted satisfaction — alongside your Zendesk queue metrics. It gives support leads an early warning system for customer risk, so you can act on what's happening in tickets before it shows up in CSAT.
Isara Live dashboard
Get a live view of predicted CSAT and customer sentiment across all support conversations. The Isara Live dashboard highlights the percentage of warm and hot interactions alongside average upsell opportunities, helping support managers react quickly to shifts in customer mood and uncover opportunities to strengthen relationships.
Isara Monitoring dashboard
See how customer satisfaction, frustration, and agent helpfulness evolve across weeks. The Isara Monitoring dashboard visualises predicted CSAT trends, customer temperature mix, and team performance indicators to help you understand what drives satisfaction changes and where to focus improvement efforts.
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An Isara AI dashboard displays AI-generated quality scoring and support monitoring data from the Isara integration with Zendesk. Support managers use it to track AI-assisted ticket handling, flag low-quality interactions in real time, and monitor agent performance through Isara's scoring system.
Geckoboard is a live dashboard tool used to surface the sentiment and urgency signals that Isara writes back as custom Zendesk ticket fields. It presents those signals on a shared screen alongside your standard queue metrics — so support leads can monitor customer risk in real time without switching tools.
Key metrics include AI quality scores per ticket, agent performance scores, tickets flagged for review, and volume of AI-handled vs. agent-handled conversations. The monitoring dashboard tracks live ticket status and escalation activity.
Building a custom Isara AI dashboard is straightforward with Geckoboard's dashboard builder. Connect Zendesk Support with the Isara integration to pull AI scoring data directly into your dashboard, then pick your metrics and build the view you need. Share with your team as a TV dashboard, shared link, or scheduled snapshot. Start a free trial or learn more about how Geckoboard works.
Use it to monitor performance in real time — seeing live AI quality scores and escalation alerts as they happen, rather than reviewing them after the fact. It also helps make team performance visible by surfacing Isara scores in a shared view that gives agents and leads a consistent benchmark for what good looks like.